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Frequently Asked Questions
1. Are you a factory or trading company?
We are an SGS recognized OEM/ODM manufacturer factory with an export license and an experienced team dedicated to creating value for global customers.
2. Why choose to cooperate with us?
We provide the right products at the right price, maintain company-wide customer awareness, and utilize reliable components from world-leading suppliers.
3. How does your factory handle quality control?
Quality is our priority. Our engineers manage Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC) to ensure product excellence.
4. What is the average delivery time?
Standard orders usually take around 1 week after payment confirmation. Mass production for large quantities is discussed case-by-case.
5. Do you support product customization?
Yes, we offer comprehensive OEM services including custom logo printing, retail box design, and specific product parameter adjustments.
6. What certifications do your products have?
Our lighting products are fully certified with CE, GS, RoHS, SAA, and TUV standards, ensuring safety and quality for international markets.