What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
What is your sample policy?
We offer limited free samples for smaller items like LED street lamps. For larger items, we charge a discounted fee which is refunded upon bulk order.
How long is your warranty period?
Warranty periods vary by product: 6 years for solar street lights, 5 years for LED street lights, and up to 20 years for lighting poles.
What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
How does the dusk-to-dawn operation work?
During daytime, solar energy is absorbed by the PV panel and transferred to the intelligent controller, which converts it to electricity to charge the batteries for night use.