Can I have a sample order for LED lights?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the typical lead time for orders?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for standard quantities. Large orders may take 25-45 days.
How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which takes 3-5 days. Airline and sea shipping options are also available.
Is it possible to print my logo on the LED light products?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you offer?
We offer a 2-5 year warranty on our standard products, with some high-end models offering up to 10 years.
How do you handle faulty products?
Our products have a defective rate of less than 0.2%. During the guarantee period, we will send new lights or repair defective batches depending on the situation.