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Packaging & Shipping
We ensure swift and secure delivery utilizing trusted services such as UPS, DHL, FEDEX, and TNT express (7-10 days). Air cargo (approx. 10 days) and sea freight (approx. 1 month) are also available based on your needs.
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Frequently Asked Questions
Can you customise products for us?
Absolutely! Our team of expert engineers is ready to develop innovative new products tailored to your specific requirements.
Can I buy samples before placing large orders?
Yes, absolutely! Feel free to get in touch with us. For our hot-selling items, we typically maintain a ready stock for rapid delivery.
What is your lead time?
Generally, for small quantities, we can ship within 3-7 days, while for larger quantities, it may take 10-30 days depending on the season.
What is your payment term?
Our payment terms include T/T and Paypal, with a 30% deposit and the balance paid before delivery.
How do you ensure product quality?
We implement 100% checking during production, followed by an 8-hour aging test including on/off shock tests and temperature checks before final packaging.
What should I do if the product has problems?
Please send a video and photo of the problem. We will analyze it and provide a solution. If it is a manufacturing defect, we will send new lamps or replacement parts.