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Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Sample needs 1-5 days, mass production time needs 1-2 weeks for order quantity more than 8000pcs.
Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
What are the temperature colors you can provide?
We can provide 2700K SW, 3000K WW, 4100K NW, 5000K DW, 5700K CW, and 6500K SCW.
Do you offer guarantee for the products?
Yes, we offer 3-5 years warranty to our products.
How do you handle faulty products?
During the guarantee period, we will send new lights with new orders for small quantities. For defective batch products, we will repair them or discuss the best solution based on the situation.