Frequently Asked Questions
1. What is the expected lifespan of this LED Wall Pack?
Our LED wall pack is designed for long-term durability with a lifespan of 50,000 working hours, supported by high-quality aluminum heat dissipation.
2. Can this light be used in rainy or wet outdoor environments?
Yes, the unit is IP65 rated, making it completely dust-tight and protected against water jets, ideal for outdoor gardens and security lighting.
3. What kind of warranty is provided with these lights?
We offer a comprehensive 5-year warranty covering manufacturing defects and performance issues under normal operating conditions.
4. Are there options for higher voltage systems?
While the standard voltage is 100-277VAC, we also provide a high-voltage version compatible with 200-480VAC for industrial applications.
5. Does the light support dimming and automatic sensors?
Yes, these units support dimming functions and come equipped with daylight sensors for optimized energy efficiency.
6. What certifications do these lighting products hold?
Our products are ETL listed and DLC CCT certified, ensuring they meet rigorous safety and efficiency standards for the North American market.