❓ Frequently Asked Questions
1 What are your standard payment terms?
We typically require a 50% deposit via T/T, with the remaining 50% balance due before delivery. We provide photos of products and packaging before final payment.
2 What delivery terms do you offer?
We support various delivery terms including FOB, CFR, CIF, EXW, DDU, and DDP to meet different logistical needs.
3 How long does the delivery usually take?
Generally, it takes 10-15 days after receiving your advance payment. The specific timeframe depends on the items and the total quantity of your order.
4 Can you customize products based on samples?
Yes, we can produce according to your samples or technical drawings. We also have the capability to build custom molds and fixtures.
5 Do you test the goods before shipping?
Yes, we conduct a 100% quality test on all goods before they are dispatched to ensure they meet our performance standards.
6 What shipping methods are available?
We usually ship via sea freight or international couriers like DHL, UPS, FedEx, and TNT. Airline shipping is also an available option.