Q1: Can I have a sample order for led light?
A1: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2: What is the lead time?
A2: Samples need 3-5 working days, mass products need 7-10 days.
Q3: Do you have any MOQ limit for led light order?
A3: Low MOQ, 1pc for sample checking is available.
Q4: How do you ship the goods and how long does it take to arrive?
A4: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5: Do you offer guarantee for the products?
A5: Yes, we offer 2-5 years warranty to our products depending on the specific model requirements.
Q6: How to deal with the faulty products?
A6: Our products are produced in strict quality control system (defective rate < 0.2%). During the guarantee period, we will send new lights or repair defective batches based on the actual situation.