Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the standard lead time for orders?
Samples typically require 3-5 working days, while mass production products usually take 7-10 days.
How are the goods shipped and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT, which takes about 3-5 days. Airline and sea shipping are also available as optional methods.
Is it possible to print my logo on the LED light product?
Yes. Please inform us formally before our production and confirm the design based on our sample.
What kind of guarantee do you offer for the products?
We offer a 2-5 year warranty on our products, ensuring long-term reliability and performance.
How do you handle faulty products?
Our products have a defective rate of less than 0.2%. During the guarantee period, we will send new lights or repair defective batch products depending on the specific situation.