Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer. As a multi-group entity, we operate dedicated lighting factories alongside other industrial production facilities.
Can I request a sample order for testing?
Yes, we welcome sample orders to test and check the quality of our LED lighting products before bulk commitments.
Do you offer OEM and ODM services?
Certainly. We have over 10 years of experience providing customized services and cooperating with international companies for specialized designs.
What is the standard process for placing an order?
First, share your requirements or application. We then provide a quote and suggestions. Once samples are confirmed and a deposit is placed, we proceed to production.
Is it possible to print my logo on the products?
Yes. Please inform us formally before production begins and confirm the design based on our pre-production samples.
What kind of post-sale support do you provide?
We provide complete post-sale service, including professional installation guidance and technical support to ensure optimal performance.